FAQ
The things people ask before buying
Is this a subscription?
Yes. €7.49 a month, or €67.41 a year — 25% less, and one payment instead of twelve. Pay by card and it renews itself until you cancel. Pay in crypto and nothing is stored to charge you again, so each period is one you choose to buy. Either way there is a 3-day cushion past the end of a period, so a renewal still going through cannot lock you out.
Which updates are included?
All of them, for as long as you are subscribed — patches, new features and future major versions alike, at no extra cost. There is no upgrade to buy and no version to be left behind on.
Can I try it before buying?
No. There is no trial and no free tier — CPT needs a subscription from the first launch. One month at €7.49 is the smallest commitment there is: if it is not for you, do nothing and it ends.
How do I cancel?
If you paid by card, cancel from the account link on your Polar receipt — it stops at the end of the period you have already paid for. If you paid in crypto there is nothing to cancel: nothing is stored that could charge you again, so the subscription ends by you not renewing it. Either way, when the period runs out the app stops opening and your account and settings stay where they are if you come back later.
How does renewing work?
By card, it renews itself: Polar charges the same card at the start of each period and emails you the invoice, so there is nothing to do and no reminder to miss. In crypto it is deliberate — crypto cannot be auto-charged, so we email you 7 days, 3 days and 1 day before your period ends, with a link back here. Paying again adds the new period on to the end of the current one, so renewing early never costs you time you have already paid for.
I bought the €24 lifetime licence. What happens to it?
Nothing. It never expires and we are not converting it to a subscription — it keeps working exactly as it did, updates included. The checkout recognises those accounts and refuses to sell them a subscription they do not need.
What happens after I pay?
We create your account and email a link to the address you paid with, along with the date your subscription runs to. Open the link, choose your password, then open the app and sign in when it asks. The link works once, for 30 minutes — if it runs out, get a new one at crossplatformterminal.com/set-password. If you already have a Limitless Soft account, the subscription is added to it and you keep the password you already use.
Can I use it on more than one machine?
The subscription covers your account. To move to another machine, release the current device from the licence dialog in the app and sign in on the new one.
How do I pay?
Card or crypto. Cards go through Polar, who are the merchant of record — they take the payment, invoice you, and charge the same card each period until you cancel. Crypto goes through NOWPayments and buys one period at a time, with nothing stored to charge you again.
Do I need to install anything?
No installer. Extract the archive and run it — Linux ships as an AppImage and a tar.gz, Windows as a plain ZIP, FreeBSD and NetBSD as a tar.gz each, with no admin rights and no system-wide changes. The BSD builds need an X11 desktop, and on FreeBSD the Mesa and X11 client packages it uses. You do need a licence: the app asks you to sign in the first time you open it.
Is there a macOS build?
Not yet. macOS is in progress; the download page will list it as soon as there is a build to ship.
Do you offer refunds?
No — all sales are final, part-used periods included. A crypto payment cannot be reversed once it confirms, and a card subscription is cancelled rather than refunded: it stops at the end of the period you have paid for. Since there is no trial either, ask anything you need to know before you buy — open an issue on the release repository and you will get an answer. A single month is the cheapest way to find out.
I lost my password.
Set a new one at crossplatformterminal.com/set-password. Enter the email your subscription is on and we will send a link for choosing a new password. The link works once, for 30 minutes, and your old password keeps working until you use it.
I found a bug.
Report it from inside the app: Report a Bug collects your description, the environment and the recent log tail, shows you the exact text first, and files the issue for you if you have the GitHub CLI signed in. If you do not, it copies the diagnostics for you to paste into an issue yourself. Reported bugs are fixed and shipped within a day.
How do I remove it?
Settings → Uninstall… removes it in one dialog, and an uninstall.sh ships alongside the Linux build for when the app is gone or you would rather use a shell. Both clear the same things — the binary, the desktop entry and the icon — and both offer to keep your settings and stay signed in. Everything lives in your home directory, so no admin rights and no package manager are involved either way.